We take privacy seriously. We believe people deserve honesty, privacy, and transparency regarding their health and healthcare. We strive to use patient-friendly language and terminology so that the content on our sites is clear and easy to understand for the general population. We always clearly disclose our partnerships and sponsor relationships, and NEVER share or sell any personal identity and contact information (including email addresses) of any community member or individual participant to a sponsor or partner without specific permission to do so.
Our Agreement
Health Union’s Privacy Policyhas been established to help consumers understand the information we may collect or gather when you use and visit any of our websites. By using or visiting Health Union websites you agree to comply with the Terms of Use and certify that you have fully reviewed and understand the Privacy Policy of the site.
Our Agreement
Health Union’s Privacy Policy has been established to help consumers understand the information we may collect or gather when you use and visit any of our websites. By using or visiting Health Union websites you agree to comply with the Terms of Use and certify that you have fully reviewed and understand the Privacy Policy of the site.
Health Union Privacy Policy
Last Updated and Effective: January 10, 2023
We respect your privacy when you visit or join a Health Union community. This Privacy Policy describes how you can control your personal information.
Please read this Privacy Policy carefully to understand what information we collect, how we use it, share it, and how to manage your personal information.
This Privacy Policy describes how Health Union, Inc. and our subsidiaries and affiliates (“Health Union,” “we,” “us,” or “our”) handle the Personal Information collected during our interactions with you, either online or offline, and by our websites, products, services, research activities, Social Health Network, or other digital properties (collectively, the “Services”). This includes emails, direct messages, text or SMS messages, telephone, and other communications. Finally, we list your choices, legal rights, and how you can exercise those choices or legal rights.
This Privacy Policy and our Terms of Use govern our Services. This Privacy Policy also applies to those who apply for a position with us. This Privacy Policy doesn’t apply to third-party websites (“Third Party Sites”), applications, widgets, or other experiences linked to or offered on Services. Access Third-Party Site links at your own risk. If you need help understanding or have questions, please contact us before using or continuing to use our Services.
Frequently Asked Questions – The FAQs
Legal language should be clear, especially when it comes to your privacy choices.
The FAQs explain important legal terms in this Privacy Policy, such as “Personal Information” and “Sensitive Personal Information.” It also describes how we collect, use, share, or sell your Personal Information. The FAQs do not replace the Privacy Policy or the Terms of Use.
We strongly encourage you to read these policies in their entirety.
What is “Personal Information”?
Personal Information is information that can identify or describe an individual. For example, first and last name, email address, unique device ID, and cookie identifiers. We also treat some data that doesn’t seem “personal” as Personal Information. This is because it could link to, or be used to identify, someone.
What types of Personal Information do you collect?
See the chart below for the categories of Personal Information we collect.
We collect different types of Personal Information to provide the Services and its features, and advertising. You choose the amount of Personal Information we collect by managing your cookie settings here. You must accept “Strictly Necessary” cookies to use all Services and website features or functions.
So … why do you collect Personal Information?
We use Personal Information to provide, maintain, and improve our Services. It helps us understand how our Services are used, so we can display content and advertisements based on your interests and needs. Other reasons include account management, fraud, criminal activity prevention, and legal compliance.
Do you still collect information if I don’t create an account?
Yes. We collect technical information and activity information when you visit our websites. For example, we collect your IP address and the device you use (phone, tablet, etc.). We also collect data about your activity while accessing our Services. We combine this technical information with third-party information, such as Facebook.
Do you share information with social media platforms?
Yes, if you use the social media platform along with our Services. For example, suppose you use your Facebook or Google account to log in or create an account. In that case, we collect your Facebook or Google username, profile picture, and email address. Remember – social media also collects and shares your information, too. Please read their privacy policies.
How do you collect Personal Information?
When you choose to give it to us directly.
For example, if you’d like to create an account, you must provide your email address, username, and password.
Other ways include filling out a profile or uploading a photo. Or by posting a comment in a public discussion forum, sharing a status update, and more. These “community areas” aren’t private. They are open to the public. ALWAYS EXERCISE YOUR JUDGMENT BEFORE SHARING PERSONAL INFORMATION WITH THE PUBLIC. If you share Personal Information on our public forums or make your user profile public, anyone can read, collect or use your Personal Information. Use common sense and caution if you share your Personal Information.
When you access or use our Services.When you visit or use our Services, we automatically collect technical and activity information. This information includes your device (e.g., phone, tablet, etc.), IP address, and how you interact with the website or Service, and more. We also combine this data with information from third parties (such as Facebook or Google).
What is Non-Personal Information?
Non-Personal Information is information that doesn’t identify or connect to an individual.
We create Non-Personal Information by aggregating Personal Information or transforming it into a code. This process is “hashing,” “deidentifying,” or “pseudonymization.” We use and share Non-Personal Information for a variety of business purposes. This includes providing, improving, and promoting our Services. If we combine Non-Personal Information with Personal Information, then we’ll treat the combination as Personal Information.
What is Sensitive Personal Information?
Sensitive Personal Information is information that can be used to exploit or discriminate against a person. For example, your health diagnosis, gender, sexual orientation, and national or ethnic origin. Click here to see all the Sensitive Personal Information categories we collect.
What types of Sensitive Personal Information do you collect?
We only collect Sensitive Personal Information if you choose to provide it to us. You are not required to provide Sensitive Personal Information to access or use the Services. Do not provide us any Sensitive Personal information you wish to keep confidential.
Suppose you participate in our surveys, clinical trial research, or Social Health Network. In that case, we may collect Sensitive Personal Information about your medical diagnosis or health. Your participation is entirely voluntary.
User Profiles. User profiles are set to “private” unless you change your settings to “public.” We strongly recommend selecting a username that won’t identify you. Be aware if you post your image, you may be identified. Be aware that in the right combinations, the information you post can be used by others to identify you.
In your user profile, you can share your
Image
Gender
Age range
Zip code
“About Me” section where you can share details about yourself
Health diagnosis, or status
In some cases, this information is considered Sensitive Personal Information. If you choose to make your profile “public,” understand anyone can see your Sensitive Personal Information.
How do you use Sensitive Personal Information?
We use it to improve the Services, display advertising, and inform you of paid research and marketing opportunities. Other reasons include account management, fraud, criminal activity prevention, and legal compliance.
What if I reside in Europe?
Health-Union, LLC is a U.S.-based company. The laws of the United States govern our Services and websites. If you’re a resident of the European Union, the European Economic Area, or the United Kingdom, see the “Europe” section for data protection officer contact details.
What if I have more questions?
Just ask! Contact us at privacy@health-union.com, and our Privacy Team will promptly respond. We’re happy to explain anything you don’t understand, so you make the right choices.
Personal Information We Collect
Personal Information is information or data that can identify or describe an individual. Some examples are first and last names, email addresses, phone numbers, device IDs, and cookie identifiers. We collect Personal Information to provide our Services and improve your experience. Described below are several ways we collect personal information. To see all the categories of Personal Information we collect from you, click here.
Personal Information You Provide to Us
We collect identity, contact, and health information if you give it directly to us. For example, we collect your Personal Information if you create an account or engage with our Services. This includes interactive activities and communicating with us. Other examples include signing up for a newsletter, poll, or survey.
Our Services feature public forums or areas to ask questions, share thoughts, and provide support. These areas are open to the public and are not private. Please use common sense and caution before posting any information on a public website.
User Content is not reviewed or approved before it posts.
ANYONE MAY READ, COLLECT, OR USE THE PERSONAL INFORMATION YOU CHOOSE TO SHARE ON OUR WEBSITES OR SERVICES.
Account Information. We collect account information, preferences, social media profiles, profile picture, activity, interactions, and other information you choose to share.
Contact Information. This may include your name, age, date of birth, e-mail address, telephone number, and mailing address.
Profile Information. Providing profile information is voluntary and can be deleted or changed at any time. It’s entirely up to you if you’d like to share details in your profile. Your profile is set to private by default. Website administrators and moderators can view private user profiles. But you may change your privacy settings to make the profile public. Making your profile public is entirely up to you.
Your Content. We’ll collect the content you choose to share or upload. This includes text, photos, videos, posts, comments, attachments, and any associated metadata. As a reminder, posting information is not required to use our Services. All posted information is publicly viewable.
Communications. For example, if you contact us with questions, feedback, or have a request.
Research Activities. We collect your responses if you participate in a survey, poll, or other research activities. We also collect demographics and educational, medical, or financial background information.
Marketing Preferences. This includes your marketing and communication preference settings.
Other Information. Any other information we collect that isn’t listed here will be used as described in this Privacy Policy or as otherwise disclosed when collected.
Information Automatically Collected When You Use the Services.
We collect device, activity, and technical information when you visit our websites or Services. We collect some of this information with cookies and beacons. To manage your cookies, please click here:
Device – information about your device(s) and browser. This includes your IP address, MAC address, and geographic location. We also collect browser/browser plug-in type and version, operating system and platform, and operating information. Finally, we collect device type, device and application identifiers, mobile carriers, and cookies.
Activity – information about your visits to the Services, such as the full URL clickstream to, through, and from the Services, dates and times, and pages you view. This includes how long you stay on a page, how long you visit other pages, how you interact with the Services (such as clicking a link, scrolling), and how you browse away from the page. We also collect search terms, how long you browse search results, and which search results you view.
Technical – information about the technical performance of the Services, such as page response times or download errors. We collect and use this information to provide and help you use our Services. This includes access to third-party websites and services, such as URL requests, destination IP addresses, or device configuration details.
Other Sources of Information.
We combine your Personal Information with information from other sources or third parties. The sources include:
Data providers, such as information services and data licensors.
Public sources, such as government records.
Research partners, such as universities, companies, and other organizations for research.
Service Providers, such as IT and analytics service providers. These vendors help us provide our Services and analyze how you interact with our Services. We also use vendors to generate leads and create customer profiles.
Social Networks, such as Facebook orTwitter. You may use your social network account or other third-party sites to sign into the Services. This sends your social media account information or content to your account with us. If you use our Services or share information with social media sites, please know that others may read, collect or use your information. We aren’t responsible for the information you disclose in these public forums or social networks.
Job Applicants. We collect Personal Information from employment/recruitment agencies or background screening providers for the recruitment process. We also use third-party service providers who provide services to us or on our behalf. These include, but aren’t limited to, payroll processors, benefits administration providers, and data storage or hosting providers.
Links to Third-Party Sites.
Some services, content, and advertisements on our Services are hosted on or linked to Third Party Sites. Health Union does not control or endorse any Third-Party Sites. We aren’t responsible or liable for the content, privacy, or security policies of Third-Party Sites. Third-Party Site privacy policies apply if you provide Personal Information to Third-Party Sites.
Please be aware that if you click on or interact with an advertisement on our Site, the advertiser may still assume that you meet its target criteria, even though we haven’t shared your Personal Information.
To see all the categories of Personal Information we collect from you, click here.
How We Use Personal Information.
We use Personal Information for the following business purposes or as otherwise described when we collect it:
Providing, Maintaining and Improving the Services. We use your Personal Information to:
Create and manage accounts or other user profiles;
Responding to your communications, contacting you if necessary or requested, and sending you information about Health Union or the Services;
Sending communications such as announcements, updates, security alerts, password resets, support, or other administrative messages;
To develop, market, sell or provide products and services, including advertisements on the Services and other websites; and
Research and Development. We use your Personal Information to:
Send you information on how to participate in research surveys, panel interviews, paid clinical trial opportunities, and more.
To operate and test the Services. For example, conducting surveys, market research, managing communications, and analyzing our current Services, products, and promotions.
Security and Legal Compliance. We use your Personal Information to:
meet our obligations under the law, regulation, court order, or other legal processes;
maintain internal organization functions, such as for tax purposes or for an audit;
detect and protect against fraud, errors, or criminal activity;
protect the rights, property, and safety of you, Health Union, or another party;
prevent, detect, and investigate security incidents and possibly illegal or prohibited activities;
resolve disputes and respond to claims that a post or other content violates third-party rights.
Marketing and Advertising.
Email Communications. You can opt-out of receiving emails by clicking the unsubscribe link at the bottom of all our communications. Or, email us at privacy@Health-Union.com. There’s no charge to unsubscribe; you may do so at any time.
Targeted Advertising. We and our partners use cookies and other technologies to display advertisements on our Services and other online websites. To learn more about how we use cookies, please see Cookies, Tracking Tools, Advertising, and Opt-Out.
Job Applicants. If you’re a job applicant, we use your Personal Information to determine your fitness for a position, make relevant adjustments during the recruitment process, and monitor equal opportunities.
How We Use Non-Personal Information.
“Non-Personal Information” is information that doesn’t personally identify an individual. Or, it is information that has been changed so that it can’t be used to identify or contact you. We collect Non-Personal Information directly when you use the Services or through third-party service providers working for us. We use your Non-Personal Information to analyze and improve our content and advertisements. In addition, we use this information to show personalized content and interest-based advertisements on websites and other applications. These advertisements include marketing for the Services or the websites, products, or services of our business and advertising partners.
How We Share Personal Information.
We share Personal Information with sponsors and our vendors, service providers, suppliers, and business partners in limited circumstances, including
When you allow us to share. For example, if you ask for information about a clinical trial, we’ll share your Personal Information with the clinical trial sponsor;
When we need help offering various services. This includes businesses you already have a relationship with, companies we partner with for promotional offers or opportunities, and our sponsors;
When we need help improving and maintaining various services. This includes advertising networks and data analytics providers that help us analyze and develop the Services;
When we have a good faith belief that access, use, preservation, or disclosure of such Personal Information is reasonably necessary as required or permitted by law, for a government request, or to protect the rights, property, or safety of Health Union, its users, or the public.
We also transfer or assign Personal Information to third parties as a result of, or in connection with, a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation.
Please note – In some situations, the other company will control the received information once we share Personal Information with another company. That information is subject to the other company’s privacy practices. To see all the categories of Personal Information we share, click here.
Job Applicants. As part of the recruitment process, we share Personal Information of job applicants with employment/recruitment agencies or background screening providers.
How We Share Non-Personal Information.
We share or make available Non-Personal Information, including aggregated or anonymized data:
with analytics, search engine, or other service providers that help us improve our Services;
to report to our affiliates, licensors and service providers, advertising partners, and ad networks about the use of various aspects of the Services;
with other users or prospective users of the Services; and
to advertisers and advertising networks to select and show relevant advertisements.
Cookies, Tracking Tools, Advertising, and Opt-Out.
Please note that the following information in this section does not apply to Users located in the European Union (EU). Health Union does not collect or keep any cookies or beacons on Users known to be located in the EU.
We use cookies, beacons, and similar technologies to help our websites function and improve our Service. This creates a better experience when you use our Services.
Our service providers, advertising partners, and ad networks use cookies and beacons to collect and share information about your activities on our Services and other websites and for tailored advertising. Tailored advertising uses previously collected data about a person, a web browser, or a device to create personalized or “tailored” ads. These ads may use User attributes, preferences, interests, or intent linked to or infer about that User, browser, or device. These advertisements can appear across different websites, applications, or on devices.
Third parties not affiliated with us also collect your information. This information includes tracking your browsing history when using our Services. We don’t have control over these third-party collection practices. If you wish to reduce such third-party collections, adjust your browser’s settings or install plug-ins and add-ins.
Browser Cookies. A browser cookie is a small file placed on your computer’s hard drive. The cookie communicates with our servers or companies that collect data for us. When you access our Services, a cookie is placed on your web browser to recognize your device in the future. If you return, the cookie remembers you from your last visit and keeps track of your activities.
We associate cookies with Personal Information to recognize your browser or device on restricted areas of the Services, or if you ask for additional marketing information. We don’t associate browser cookies with your Personal Information or collect Personal Information from browser cookies.
Unless you adjust your browser settings to refuse all cookies, we will use cookies when you visit our websites or Services. You can use tools available on your computer or device to refuse, disable or get alerts for browser cookies being set. But, if you refuse or disable all cookies, you won’t be able to use certain features or functions of our Services.
Beacons. Our Services and e-mails contain small electronic files called beacons. Sometimes these are called web beacons, clear GIFs, pixel tags, and single-pixel GIFs. We use these for email and other website-related statistics. For example, we use beacons to count the number of users who visited a page or opened an email. We use beacons in email marketing campaigns to track responses and interests in our content, offerings, and web pages. You can also use the tools on your computer or device to disable these technologies.
You always have the option to set your browser cookies setting as you wish. You can delete all cookies at any time. However, your browser will need to accept cookies to use all the Services’ tools and features. To manage your cookies, click here:
Links to Third-Party Sites.
Some services, content, and advertisements on our Services are hosted on or linked to Third Party Sites. Health Union does not control or endorse any Third-Party Sites. We aren’t responsible or liable for the content, privacy, or security policies of Third-Party Sites. Third-Party Site privacy policies apply if you provide Personal Information to Third-Party Sites.
Please be aware that if you click on or interact with an advertisement on our Site, the advertiser may still assume that you meet its target criteria, even though we haven’t shared your Personal Information.
Google Analytics. We use Google Analytics to analyze the audience of the Services and improve our content. For more information about how Google Analytics collects and processes data, please visit the following site: http://www.google.com/policies/privacy/partners/. Google Analytics helps us and our third-party vendors (including Google) match the interests of Service visitors with relevant ads. This occurs through remarketing services. Once the visitor leaves the Services, custom advertisements appear on a Google search results page or other web pages. Data collected through “DoubleClick cookies” doesn’t include your Personal Information. We only use such data following this Privacy Policy and Google’s privacy policy. By visiting Google’s Ads Settings, set your preferences for how Google advertises to you. http://www.google.com/settings/ads. You can permanently opt out of the Google Analytics Advertising Features by visiting this page: http://tools.google.com/dlpage/gaoptout.
How We Respond to “Do Not Track” Signals. Some Internet browsers can be configured to send “Do Not Track” signals to websites or services you visit. These features aren’t all uniform, though. Industry participants also disagree with what “Do Not Track” means in this context.
Information Provided If You Connect Your Account Via Facebook or Google. Our Services contain links to social media platforms such as Facebook or Google. Suppose you connect to our Services through a social media platform. In that case, we collect your social media screen name, profile picture, and email address. We encourage you to review all social media platform usage and data disclosure policies and practices.
Digital Advertising Alliance. Health Union (and some of our third-party advertisers and display networks) take part in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising and Self-Regulatory Program for Multi-Site Data and allow consumers to opt-out of targeted advertising based on web activity tracking. For more information, visit http://www.aboutads.info/choices/. Even if our third-party advertisers or display networks participate in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising or Self-Regulatory Program for Multi-Site Data, and you opt-out of targeted advertising based on web activity tracking, you still will receive standard advertisements from us. You will still receive targeted advertisements from third parties. You will likely need to re-click the link and follow the instructions provided if you delete cookies or other similar technology or use a different computer, device, or browser.
Data Security and Retention.
Security. We strive to protect Personal Information. Health Union uses reasonable administrative, physical, and electronic security measures to protect against the loss, misuse, and alteration of Personal Information. No Internet data transmission or storage can ever be guaranteed entirely secure. It may be possible for third parties not under Health Union’s control to intercept or access transmissions or communications. Neither Health Union nor our service providers can ensure or warrant the security of the information you send us over the internet. Any transmission of data you make over the Internet is at your own risk. In particular, our open forums and discussion areas are publicly viewable.
You should protect your data by carefully selecting and protecting your password. Limit access to your computer or device and browser. Always sign out of your account when finished.
Retention. We retain your Personal Information for as long as you have an account with us or if we have ongoing and legitimate business needs. In some cases, we keep Personal Information for longer. For example, to resolve disputes, collect or pay fees, meet legal obligations, or is otherwise allowed or required by law, rule, or regulation. We also keep anonymous or aggregated information that cannot identify you personally.
Data Transfers. Health Union is a global business and headquartered in the United States. We transfer to, store, and process the information we collect in the country or territory where our business partners or service providers are based or have facilities. This could be a location different from your home country. Other countries or territories may not have the same data protection standards as your home country. We protect Personal Information that we transfer in accordance with this Privacy Policy. We also require our business partners or service providers to adhere to this Privacy Policy and privacy laws.
Your Privacy Rights.
You may have – under certain data protection laws – legal rights when it comes to how we handle your Personal Information. However, these rights aren’t absolute, and in some instances, we may deny your request. We may refuse your request if a legal exception applies. Or if we’re legally required to keep or process your Personal Information in a way incompatible with your request. We’ll let you know if this is the case once we process your request.
Non-discrimination – You have the right not to receive discriminatory treatment for exercising any of your privacy rights. Depending on the above, you may also have the right to:
Access – You have the right to request certain information about our collection and use of your Personal Information over the past 12 months. To submit a data access request, you or your authorized agent must fill out this form or email privacy@health-union.com.
Deletion – You have the right to request that we delete your Personal Information, but there are some exceptions. For example, if we need to keep your Personal Information to provide you the Services or process a transaction. To request the deletion of your Personal Information, you or your authorized agent must fill out this form or email privacy@health-union.com.
Correction –You have the right to request that we correct your Personal Information, subject to some exceptions. However, you can edit, update, or correct your information anytime by signing into your account and selecting
“profile settings.”
Opt-out, Do Not Share or Sell My Personal Information – You have the right to opt-out of the sharing or selling of your Personal Information. If you submit an opt-out request, we won’t ask you to consent to the sharing or selling of your Personal Information for at least 12 months. To opt-out of the share or sale of your Personal Information, you or your authorized agent must fill out this form or email privacy@health-union.com. Please use the subject line “Do Not Sell.”
Limit the Use of My Sensitive Personal Information – You have the right to request that we limit the use of your Sensitive Personal Information, subject to some exceptions. To limit the use of your Sensitive Personal Information, you or your authorized agent must fill out this form or email privacy@health-union.com. Please use the subject line “Limit Use SPI.”
How To Exercise Privacy Rights Requests.
Please fill out this form or contact us at privacy@health-union.com to exercise the rights described above. You can instruct an authorized agent to exercise your rights on your behalf. To do so, provide your authorized agent written permission to exercise your rights on your behalf. When making your request, we may ask your authorized agent for a copy of this written permission.
Your request must (1) provide enough information so we can verify you are the person about whom we have collected personal information (i.e., your Username) and (2) give us enough detail so we understand, check, and can respond. Without this information, we may not be able to complete your request.
We usually request more information from you to confirm your identity. This is a security measure and legal requirement. It helps keep your Personal Information safe and protects against inadvertent disclosure. We may also contact you for more information to speed up our response. We will only use the Personal Information you provide to verify your identity and complete your request.
Requests are typically processed within 45 days. It may take longer if your request is complicated. In that case, we’ll notify you and update you with an estimated time until completion. If we deny your request, we’ll explain why.
Children’s Privacy. As stated in our Terms of Use, our Services are not intended for children or individuals under 13 years of age. We do not knowingly collect Personal Information from children or individuals under 13 years of age. Individuals under the age of 13 should only use our Services with the permission and supervision of a parent or guardian. Individuals under 13 should not attempt to provide us with any Personal Information. If you think we have received Personal Information from children or individuals under the age of 13, please contact us immediately at privacy@health-union.com. By registering for an account or submitting any Personal Information to us, you represent and warrant that you are 13 years of age or older.
California Resident Rights. We do not share Personal Information with third parties for their direct marketing purposes without your consent. In certain circumstances, California residents under 18 years old may request and obtain the removal of Personal Information about you and posted on our Services. Please be mindful that this would not ensure the complete removal of the content posted on our Services by you. To make any request under California privacy law, please contact us at privacy@health-union.com.
If there are any conflicts between this section and any other provision of this Privacy Policy and you’re a California resident, the more protective portion shall control the extent of such conflict. If you have questions about this section or whether any of the following rights apply to you, please contact us at privacy@health-union.com.
Europe.
This section only applies if you are a resident of a member state of the European Union (EU), the United Kingdom, or the European Economic Area (EEA).
If you have questions or concerns about the use of your Personal Information, please contact us at the address below.
International Transfers. Personal Information we collect is transferred to and stored by our group companies, IT vendors, and other service providers (as specified in How We Share Personal Information) who operate on our behalf. We also transfer information to several business application providers – such as CRM and marketing applications – and marketing service providers. These providers are primarily located in the United States but are also located in other jurisdictions.
In certain cases, there may not be an adequacy decision by the European Commission and/or United Kingdom authorities in respect of those countries. Adequacy of data protection is instead ensured by Standard Contractual Clauses approved by the European Commission in accordance with Article 46(2)(c) of the General Data Protection Regulation or any equivalent clauses approved by the authorities in the United Kingdom, including any additional safeguards as required by EU / UK data protection laws that we have in place with that third party. Please contact our Data Protection Officer at the address below for a copy.
Data Retention. We retain your Personal Information for as long as necessary for the purpose(s) for which it was initially collected. The criteria we use to determine the retention period are as follows:
whether there are contractual or legal obligations that exist which require us to retain the information for a period of time;
whether there is a legal claim that relates to any business (or otherwise) relationship you have with us, or that is otherwise related to your relationship with us; and
whether any applicable law, statute, or regulation allows for a specific retention period.
Your Privacy Rights. You have – under applicable data protection laws – the following rights when it comes to our handling of your Personal Information. Please note that many of these rights aren’t absolute. We may have grounds for refusing to comply with your request to exercise them (for example, where we are (a) required or permitted by law to process your personal data in a way that is incompatible with your request or (b) able to rely on exemptions under data protection law which entitle us to process your personal data in a way that is incompatible with your request). Where such circumstances apply, we’ll inform you of this when you request to exercise your rights.
Right of access – you have the right to request a copy of the Personal Information we have about you and to request supporting information explaining how the Personal Information is used;
Right of rectification – you have the right to request that we rectify inaccurate Personal Information about you;
Right of erasure – you have the right to request that we erase Personal Information about you;
Right to restrict processing – in some situations, you have the right to request that we do not use the Personal Information you have provided (for example, if you believe it to be inaccurate);
Right to data portability – you have the right to receive your Personal Information in a structured, commonly used, and machine-readable format and to transmit such information to another controller;
Right to withdraw consent – where we process your Personal Information based on consent (including direct marketing consents), you have the right to withdraw consent at any time. However, this will not affect the lawfulness of the processing based on consent before its withdrawal. Even in case of a withdrawal, we may continue to use your Personal Information as permitted or required by law; and
Right to object – where we are processing your Personal Information based on a legitimate interest (or those of a third party), you may challenge this. But, we may be allowed to continue processing your Personal Information where we show that we have compelling legitimate grounds to process your information (which override your rights and freedoms), or where continuing to process your Personal Information is relevant to the establishment, exercise, or defense of legal claims. You also have the right to object where we are processing your Personal Information for direct marketing purposes.
If you’d like to exercise any of these rights or have questions, please fill out this form or contact us at privacy@health-union.com.
You won’t have to pay a fee to access your personal data (or to exercise any of the other rights). But, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information or access someone else’s personal information on their behalf (or to exercise any of the other rights). This is a security measure to ensure that Personal Information is not disclosed to anyone who does not have the right to receive it. We may also contact you to ask you for further information about your request to speed up our response.
We try to respond to all legitimate requests within 30 days. If your request is complex or you’ve made several requests, it may take us longer to complete. We’ll notify you if that happens and keep you updated. If we can’t comply with your request, we’ll explain why.
Data Protection Officer Contact Information. You may contact our Data Protection Officer using the contact information below with any issues or questions about our processing of personal information.
You have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (Tel: 0303 123 1113 or at www.ico.org.uk). Alternatively, you can also complain to the supervisory authority in the Member State of the EU or EEA where you reside. We would appreciate the chance to deal with your concerns before you approach the ICO or supervisory authority, so please contact us.
Contact Us.
Questions or concerns? Please contact us at privacy@health-union.com. Send written correspondence to:
Health Union, LLC
Attn: Legal – Privacy Officer
1218 Chestnut Street, 10th Floor
Philadelphia, PA 19107
California Privacy Law Appendix
This appendix seeks to provide additional information to residents of California and supplements the information provided in the Privacy Policy above.
Please see the chart below to learn more about the categories of Personal Information we collect, how we collect it, why we collect it, with whom we share it, and how long we retain it.
We retain information for as long as necessary for the purpose for which it was initially collected. This includes the purposes described in the How We Use Personal Information section above.
Category
What we collect
How we collect it
Why we collect it
With whom we share it
How long we retain it
Identifiers
Name, mailing address, email address, phone number, payment information, and similar identifying information.
Collected online or offline when you directly provide it to us, through your use of our Services, or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Protected classification characteristics under California or federal law
Collected online or offline when you directly provide it to us, through your use of our Services, or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Commercial information
Transactional information such as the products and services purchased, obtained, or considered.
Collected online or offline when you directly provide it to us, through your use of our Services, or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Biometric information
Not collected.
N/A
N/A
N/A
N/A
Internet or other similar network activity
IP address, browser type and version, browser plug-in types and versions, operating system and platform, device type and device identifiers
Collected online when you directly provide it to us, through your use of our Services, or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in theHow We Use Personal Information Information section above.
Geolocation data
Imprecise location information collected via IP address.
Collected online when you directly provide it to us, through your use of our Services, or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Collected online or offline when you directly provide it to us, through your use of our Services, or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Professional or employment-related information
If applying for a position, we collect employment status and history, and other employment-related information that would appear in a typical resume.
Collected online or offline when you directly provide it to us or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Non-public education information
If applying for a position, we may collect, education history and certifications.
Collected online or offline when you directly provide it to us or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Inferences drawn from other personal information
Information generated from your use of our Services reflecting your preferences.
Collected online or offline when you directly provide it to us, through your use of our Services, or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Sensitive personal information
We collect information on your race/ethnicity, health, and sexual orientation when you voluntarily provide it to us by creating a user profile or posting on our community forums.
If applying for a position, we may collect race/ethnicity and union membership information.
Collected online or offline when you directly provide it to us, through your use of our Services, or from third parties.
We collect this information for the business and commercial purposes described in the How We Use Personal Information section above.
Shared with our affiliates, partners, vendors, and service providers for the business or commercial purposes described in the How We Share Personal Information section above.
We retain information for as long as necessary for the purpose for which it was initially collected, including the purposes described in the How We Use Personal Information section above.
Changes to This Privacy Policy
Health Union may change this Privacy Policy from time to time and may make such changes, which will become effective immediately. We encourage our Users to visit this page and the Terms of Use on a regular basis to ensure that you have read the most recent version. You can determine when the Privacy Policy was last updated by referring to the “Effective Date” legend at the top of this page. If you do not accept the terms of this Privacy Policy, please do not use the Site. Your continued use of this Site following the posting of changes to this Privacy Policy will be considered your consent to those changes. Last Revised: December 30, 2021
CCPA
As the term is defined by the CCPA, we “sold” the following categories of Personal Information in the last 12 months: identifiers/contact information, Internet or other electronic network activity information, and inferences drawn from the above. We “sold” each category to advertising networks and data analytics providers.
The business or commercial purposes of “selling” Personal Information is for third-party companies to perform services on our behalf, such as marketing, advertising, and audience measurement.
We do not “sell” Personal Information of known minors under 16 years of age.
If you have any questions, concerns, regarding your privacy or our Privacy Policy you can contact us at privacy@health-union.com.
