Last Updated and Effective Date: December 30, 2022
Health Union (or “we,” “us,” or “our“) will mean Health Union, LLC, and all parents, subsidiaries, intermediaries and affiliates, and all the officers, directors, Editorial Board Members (as defined in the Editorial Policy), board physicians, shareholders, employees and agents.
IMPORTANT: HEALTH-UNION.COM DOES NOT PROVIDE MEDICAL ADVICE. THE INFORMATION ON THE SERVICES DO NOT REPLACE A DOCTOR’S OR MEDICAL PROFESSIONAL’S ADVICE OR RECOMMENDATIONS. YOUR HEALTHCARE PROVIDER IS THE BEST RESOURCE TO CONSULT REGARDING WHAT IS BEST FOR YOU AND YOUR MEDICAL CONDITION. IF YOU HAVE AN EMERGENCY, CALL 911 OR CONTACT YOUR DOCTOR IMMEDIATELY. RELIANCE ON ANY CONTENT PROVIDED BY HEALTH-UNION.COM OR ANY COMMENTS MADE BY USERS OF THE SERVICES IS AT YOUR OWN RISK AND IS NOT RECOMMENDED.
About the Terms
Key Terms. Terms not otherwise defined will have the following meanings:
“Users” means any person who accesses or uses the Services. References to “access” and/or “use” of the Services (and any variations) include the acts of accessing or browsing the Services.
“User Content” refers to videos, text, photos, information or other content captured, recorded, streamed, stored, shared or otherwise made available or caused to be made available by Users on or through the Services.
“Your Content” refers to User Content that you provide or make available. Your Content does not include confidential account registration information.
“Services Content” refers to all copyright, designs, the “look and feel” of the Services, trademarks, and all other intellectual property rights including software and all HTML and other code contained in or run by this Services and all information such as data files, graphics, text, photographs, drawings, logos, rich media, including Flash and Silverlight, images, sounds, music, video, or audio files on this Services.
About the Services
License to Use. Subject to your compliance with the Terms, Health Union grants you a limited non-exclusive, non-transferable, non-assignable and non-sublicensable license to access and use the Services. This license is only granted to allow you to use and enjoy the benefit of the Services as provided by Health Union, in the manner permitted by the Terms. Our Services are for personal use only. You may not copy, reproduce, republish, sell or otherwise profit from information found on any Services for non-personal use or redistribute the information for non-personal use. Our Services are only for individuals ages 18 years or older. If you are under the age of 18, you may only use the Services under adult supervision, in which this adult is solely responsible for your conduct on these Services.
Modifications and Updates to the Services. We reserve the right, in our sole discretion, to modify or discontinue offering the Services, in whole or in part, or any features, functionality, tools, or content thereof, at any time, for any reason or no reason, with or without notice to you.
International Users. The Services are controlled and operated within the United States. You are prohibited from accessing or using the Services from any territory where the Services or any of the features, functionality, tools, or content, is illegal. If you access the Services from a location outside the United States, you do so at your own risk. You are solely responsible for compliance with applicable laws, rules and regulations, including export laws and any regulations and local laws regarding online conduct and content.
No Conflict. You represent and warrant that you are not prohibited or limited in any way from accessing and using the Services by (a) any contract (e.g., employment, consulting, confidentiality, or non-disclosure agreements), (b) your current employer’s policies or codes of conduct if you are employed, (c) any similar policies or obligations that limit your conduct in any way, or (d) any rules of conduct applicable to your profession or industry or any similar laws, rules, or regulations. You confirm that you have obtained all necessary consents or waivers to access and use the Services. At our sole discretion, we determine your eligibility to create an account on the Services.
Registration. While certain Services Content is publicly available, you must register for an account before you can use all features of the Services. When you create your account, you will be asked to create a username and password. You agree you will be solely responsible for any activities or actions on or through your account, whether or not you have authorized such activities or actions. Health Union cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
Termination. You may cancel your account at any time. We may, at our discretion, without liability to you and without limiting our other remedies, with or without prior notice and at any time, decide to (i) limit, suspend, deactivate or cancel your account and take technical and legal steps to prevent you from using our Services at any time for any reason, and (ii) screen or delay the posting or delivery of Your Content. If your account is deactivated or canceled, Health Union will have the right, but not the obligation to delete Your Content.
Services Content. The term “Services Content” will mean all copyright, designs, the “look and feel” of the Services, trademarks, and all other intellectual property rights including software and all HTML and other code contained in or run by this Services and all information such as the “look and feel” of the Services, data files, graphics, text, photographs, drawings, logos, rich media, including Flash and Silverlight, images, sounds, music, video, or audio files on this Services. You acknowledge and agree that all Services Content will remain at all times vested in Health Union and/or are the property of their respective owners. All such Services Content is protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the Services Content only as expressly authorized herein by Health Union and/or its third-party licensors. Any reproduction or redistribution of Services Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above-listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
Sponsor Content. The contents, advertisements, information, and other materials of any Health Union sponsor (“Sponsor”) or on any Sponsor’s web services, and on all other web Services under any Sponsor’s control, whether partial or otherwise, such as text, graphics, images, logos, trademarks, copyrighted material, button icons, software and other content (collectively, “Sponsor Content”) and the compilation (meaning the collection, arrangement and assembly) of all Sponsor Content, are protected by copyright, trademark and other laws. As between you and any Sponsor, all Sponsor Content is the Sponsor’s exclusive property. Unauthorized use of Sponsor Content may violate copyright, trademark, and other laws. You must retain all copyright, trademark, service mark and other proprietary notices contained in Sponsor Content on any permitted copy you make of Sponsor Content. You may not sell or modify Sponsor Content or reproduce, display, publicly perform, distribute, or otherwise use Sponsor Content in any way for any public or commercial purpose, unless previously approved in writing by the Sponsor. The use of Sponsor Content on any other web services for any purpose is prohibited. For sake of clarity, you are not permitted to use any Sponsor Content unless you are given express permission to do so by the Sponsor.
Your Content. By recording, uploading, streaming, sharing or storing Your Content, you hereby grant Health Union a worldwide, non-exclusive, transferable, sublicensable, royalty-free right and license to use, copy, reproduce, process, adapt, modify, distribute, post, broadcast, publicly perform, publish and display Your Content in any and all media as necessary to operate the Services. You further grant us the right to use, copy, distribute, post, broadcast, publicly perform, publish and display your username in connection with Your Content as described herein or elsewhere on the Services. Health Union does not claim any ownership rights in Your Content and nothing in the Terms will be deemed to restrict any rights that you may have to use and exploit any such content, subject only to the licenses granted to Health Union under these Terms. You acknowledge and agree that you are solely responsible for Your Content, and for any consequences thereof, including the use of Your Content by other Users.
Feedback. We welcome and encourage you to provide feedback and suggestions for the Services (“Feedback”). You may submit Feedback by emailing us, at email@example.com. You acknowledge and agree that all Feedback you give us will be treated as non-confidential and will be the sole and exclusive property of Health Union. You acknowledge that your Feedback may be disseminated or used by Health Union or its affiliates for any purpose, including developing, improving, and marketing products. You hereby irrevocably transfer and assign to Health Union all of your right, title, and interest in and to all Feedback, including all worldwide patent, copyright, trade secret, moral and other proprietary or intellectual property rights therein, and waive any moral rights you may have in such Feedback.
Copyright Policy. If you are a copyright owner or an agent thereof and believe that any Services or User Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online Services are covered by a single notification, a representative list of such works at that Services;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
- Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
- A statement that you have a good faith belief that use of the material in the manner complained
- of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
We reserve the right to remove User Content alleged to be infringing without prior notice, at our sole discretion.
If you believe that any of Your Content was improperly removed or disabled, please provide the following Counter-Notification to our Copyright Agent (see 17 U.S.C. Section 512(g) for further detail):
- your physical or electronic signature;
- a description of the materials that have been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
- a statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
- your name, address and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which the address is located, and that you will accept service of process from the person who provided notification of the alleged infringement.
(See 17 U.S.C. Section 512(c)(3) for further detail about the Digital Millennium Copyright Act).
Our designated copyright agent for notice of alleged copyright infringement is:
Attn: Legal Department
Health Union, LLC
1218 Chestnut St. 10th Fl.
Philadelphia, PA 19103
Warranties, Disclaimers, & Limitation of Liability
Warranties by Users. You represent and warrant to Health Union that:
- you have the power and authority to accept and agree to the Terms;
- you own or control all of the rights necessary to grant the rights and licenses granted herein;
- you will not violate any federal, state or local laws, rules or regulations or infringe the rights of any third party, including, any intellectual property, privacy or publicity-related rights, in connection with Your Content or otherwise in connection with your access to or use of the Services;
- the exercise by Health Union of the rights granted by you hereunder will not cause Health Union to violate any applicable laws, rules or regulations, to infringe the rights of any third party; and
- all account information provided by you will be complete, accurate and up-to-date when provided, and updated as necessary to ensure that it remains complete, accurate and up-to-date.
Disclaimer of Warranties YOUR USE OF THE SERVICES AND SERVICES CONTENT IS AT YOUR OWN RISK. ALL SERVICES CONTENT, SERVICES, AND INFORMATION MADE AVAILABLE OR DISCUSSED ON OR ACCESSED THROUGH THE SERVICES IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND.
HEALTH UNION MAKES NO REPRESENTATIONS OR ENDORSEMENTS ABOUT THE SUITABILITY FOR ANY PURPOSE OF PRODUCTS, SERVICES, AND INFORMATION AVAILABLE THROUGH THE SERVICES.
FURTHER, HEALTH UNION DISCLAIMS ALL WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE SERVICES CONTENT, PRODUCTS, SERVICES, AND ALL OTHER INFORMATION CONTAINED ON AND/OR MADE AVAILABLE THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY OF THE SERVICES.
WE DO NOT GUARANTEE THE TIMELINESS, VALIDITY, COMPLETENESS OR ACCURACY OF THE SERVICES CONTENT. WE DO NOT WARRANT THAT THE FUNCTIONS, MATERIALS OR CONTENT ON THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. ADDITIONALLY, WE DO NOT WARRANT THAT SERVICES WILL REMAIN FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW OR PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES; HEALTH UNION’S LIABILITY IN THESE JURISDICTIONS will BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
Limitation of Liability. IN NO EVENT WILL HEALTH UNION BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SERVICES OR WITH THE DELAY OR INABILITY TO USE SAME, OR WITH HYPERTEXT OR GRAPHIC LINKS TO THIRD PARTIES, OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE SERVICES OR ANY LINKED SERVICES, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES OBTAINED THROUGH THE SERVICES, OR OTHERWISE ARISING OUT OF THE USE OF SAME, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF HEALTH UNION HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND EVEN IF SUCH DAMAGES RESULT FROM HEALTH UNION’S NEGLIGENCE OR GROSS NEGLIGENCE.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW:
THE ENTIRE RISK ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES IS AND REMAINS WITH YOU.
WITHOUT LIMITING THE FOREGOING, HEALTH UNION DISCLAIMS ANY AND ALL LIABILITY RELATED TO (I) THE ACTS OR OMISSIONS OF ANY OTHER USER OR ANY OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES, AND (II) ANY USER OR SERVICES CONTENT ACCESSED, VIEWED OR DOWNLOADED IN CONNECTION WITH THE USE OF THE SERVICES.
YOU ACKNOWLEDGE AND AGREE THAT THE ACCESSING AND USING THE SERVICES, SUBMITTING AND TRANSMITTING YOUR CONTENT, COMMUNICATING OR INTERACTING WITH OTHER USERS AND ACCESSING, VIEWING OR DOWNLOADING THE USER CONTENT OF OTHER USERS ARE DONE AT YOUR OWN DISCRETION AND RISK, AND YOU AND HEREBY RELEASE HEALTH UNION AND WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGES CAUSED BY ANY OF THE FOREGOING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSIVE OR LIMITATION OF CERTAIN DAMAGES AS SET FORTH IN THIS SECTION, SO THESE LIMITATIONS AND EXCLUSIONS APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. IN THE EVENT THAT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, HEALTH UNION’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT will BE LIMITED TO ONE HUNDRED U.S. DOLLARS (US $100).
Third-Party Web Services and Information
As a convenience to you, the Services provide links to other web services and sources of information (“Out Links”). In no circumstances is Health Union liable or responsible for the content contained or associated with any third-party web services. Health Union does not monitor or necessarily agree or know to be accurate any content contained or associated with any third-party web services. By clicking on an Out Link, you agree that Health Union will not be liable, directly or indirectly, for any damage or actions caused or alleged by, or in connection with the use of any Out Link.
From time to time Health Union accepts relevant advertising on its web Services. Advertising is clearly identified and surrounded by clearly viewable statements such as “ADVERTISEMENT,” “SPONSORED LINKS,” “SPONSOR RESOURCE CENTER” or other such distinctions. Health Union does not review or approve content in the advertisements. When clicking on a “banner advertisement” or entering a “sponsored page” you agree that Health Union will not be liable, directly or indirectly, for any damage or actions caused or alleged by or in connection with the use of these links and their content.
User Participation / Terms of Conduct
At Health-Union.com, we welcome patients’, caregivers’, and others’ thoughts, comments and experiences via our interactive forums, which include comments, forums and reviews.
Health Union reserves the right but has no obligation to review, verify or monitor all activity and the accuracy of the information you post. By contributing Your Content, of any type, you grant to Health Union the perpetual, worldwide, irrevocable right to use or reproduce Your Content without attribution or compensation to you. Health Union reserves the right to remove, without warning or notice to the User, any User Content that Health Union believes, in its sole discretion, is unfit for Health-Union.com. This includes posts that are deemed to be overtly commercial in nature.
You agree that you will access and use the Services for personal use only. Any time you access or use the Services, you are required to comply with our User conduct guidelines, as set forth below.
Public Areas. You agree that you will not access or use the Services to capture, record, upload, stream, share or store any video or images, or otherwise act in any manner, that:
- is intended to perpetrate a hoax or otherwise defraud, mislead or deceive any person or entity;
- violates, breaches or circumvents any local, state, federal or other law, rule or regulation;
- violates, breaches or circumvents the rights of any person or entity, including infringing or misappropriating such party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy;
- is defamatory, obscene, pornographic, vulgar, lewd, offensive or unlawful, promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group;
- promotes illegal or harmful activities or substances;
- or is harmful to children.
User Conduct Guidelines. Without limiting the above, you are not authorized to access or use the Services:
- to impersonate any person or entity, or falsify or otherwise misrepresent your identity, credentials, affiliations or intentions;
- to collect, store or use any information from or about another User;
- to “stalk” or harass any other User;
- to distribute unsolicited commercial or bulk electronic communications (or, “spam”), chain letters or “pyramid” schemes;
- for political campaigning, recruiting votes or soliciting donations or other support for legislative or other initiatives;
- to systematically retrieve information or content to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
- if you are not able to form legally binding contracts (for example, if you are under 18); or
- for any other purposes that are not expressly permitted by the Terms.
Further, you may not:
- access, copy, distribute, share, publish, use or store, or prepare derivative works from any Services Content that belongs to Health Union, another User or to a third party, including works covered by any copyrights, trademark, patent, or other intellectual property right, except with prior express permission of the person or entity party holding the rights to license such use;
- circumvent our systems, policies, determinations as to your account status, including by attempting to access or use the Services if your account has been suspended or canceled or you have otherwise been temporarily or permanently prohibited or blocked from using the Services;
- access, search, collect information from, or otherwise interact with the Services by “scraping,” “crawling” or “spidering” the Services, by the use of any software, device, script or robot, or by any other means (automated or otherwise), unless you have been specifically authorized to do so in a separate agreement with Health Union;
- use, display, mirror or frame the Services, or any feature, functionality, tool or content of the Services, Health Union’s name, any Health Union trademark, logo or other proprietary information, without Health Union’s express written consent;
- interfere with, disrupt, damage or compromise the Services or our systems or the access of any User, host or network in any way, including through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology or by overloading, flooding, spamming, mail-bombing the Services or otherwise imposing an unreasonable or disproportionately large load on the Services;
- avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Health Union or any of Health Union’s providers or any other third party to protect the Services;
- export or re-export the Services, except in compliance with the export control laws and regulations of any relevant jurisdictions;’otherwise abuse the Services or breach the Terms; or
- attempt to do any of the foregoing, or advocate, encourage or assist any third party in doing any of the foregoing.
Please be aware that we require you to abide by the Federal Trade Commission’s Guides Concerning the Use of Endorsements and Testimonials in Advertising (“FTC Endorsement Guides,” see ftc.gov). We believe in full transparency and in full, fair, and effective disclosures of material facts relating to your relationship with our Sponsors and us. Per the FTC’s Endorsement Guides, if you are receiving free products, services, payment, or other in-kind compensation in exchange for your participation in our Services or in return for promoting a Sponsor or its products/services, you must disclose your connection to us and/or our Sponsor. This disclosure should appear in close proximity to any statements you make about Sponsor’s products or services or the Sponsor in general.
Important Information When Participating In Our Forums and Community.
Please note that posts to Health-Union.com forums and comments are viewable by the public and discoverable by search engines. When using our forums and community features, some of your personally identifiable information (only if provided by you) such as your first or last name, might be displayed, making your information no longer private. Please bear this in mind when creating a username and posting Your Content.
User Content. The opinions expressed in Health-Union.com’s User Content, such as forums, comments, reviews, ratings, and other areas of the Services are solely those of the authors, who may or may not have medical or scientific training.
These opinions and comments do not represent the opinions of Health Union and do not go through our editorial board or our Editorial Policy. Health Union does not assume liability for any of the User Content on the Services. In some instances, opinions and comments may contain information about treatments or uses of prescription drugs that have not been approved by the U.S. Food and Drug Administration. Health Union does not endorse or encourage the use of non-FDA approved products, services or treatment.
Health Union reserves the right to remove User Content in its sole discretion.
Notices. Any notices or other communications permitted or required hereunder, including those regarding modifications to the Terms, will be in writing and given by Health Union (i) via e-mail (in each case to the address that you provide), or (ii) by posting to the Services. For notices made by e-mail, the date on which such notice is transmitted will be deemed the date of receipt.
Social Health Network Rewards Program
For more information on our Rewards Program, please visit this link. Subject to the Terms and Supplemental Terms, you may accumulate points for participating in or completing various community activities and redeem point balances for various rewards, incentives, or entries into prize draws or sweepstakes (“Rewards”).
Eligibility. All Social Health Network registered users are eligible to participate in the Rewards Program. Health Union full-time and part-time employees and their immediate family member(s) (parents, siblings, spouses, or children) are ineligible to receive any payments, prizes, or incentives for using, participating in, or accessing any activity.
Points. “Points” can be earned by participating in certain activities, as described in the posted opportunity instructions. If you participate and follow the instructions associated with an activity, upon satisfying all the requirements, Points will be awarded to your account. Points posted in connection with the Site do not have value until the time of redemption.
Points Limitations, Exclusions. Points have no monetary value and cannot be redeemed for cash. Points may not be transferred to another User. If Health Union determines that any Points have been obtained or posted to a User’s account through fraud, the Points will be removed, and the User’s account may be suspended or closed. There may be additional limitations on activities and Rewards not listed here, so please review all instructions before deciding whether you would like to participate.
Health Union does not have the ability to determine if the Points or Rewards you earn or redeem are considered reportable taxable earnings in your jurisdiction. You are responsible for any taxes arising from or associated with your use of the Services, your accrual of Rewards Program Points, or your redemption of such Points for value. We reserve the right to require you to provide necessary tax reporting information if our records show that you are or may be required to report the value of your Points or Rewards to an appropriate tax authority.
If you donate Points to one of the health-related 501(c)(3) not-for-profit organizations (“Charity”) Reward options available, it will not constitute a donation on your behalf or be tax deductible for you. The donation is not made by or on behalf of Health Union. Health Union does not and will not match any donation and will not claim a tax deduction.
Redeeming Points. You may redeem Points for Rewards offered pursuant to these Terms and any applicable Supplemental Terms. Your daily limit on the redemption of Points or Program Currency is limited to two (2) redemptions per 24-hour period.
Points are deducted from your account when you request redemption. A minimum threshold amount of Points is required to redeem an award. This threshold depends upon available Rewards. If you do not satisfy the minimum threshold, you will not have a redemption option under Health Union’s Rewards Program. Health Union reserves the right to provide Reward options with lower minimum redemption thresholds without prior notice or consent from you. Once Points are deducted, they cannot be recovered or replaced. All redemptions are final, and Rewards may not be returned for credit except as otherwise provided in these Terms or as agreed to in writing by an authorized representative of Health Union.
Available Rewards. The Rewards offered are intended to encourage participation, and build the community, and not compensation for time spent. Rewards are limited and awarded on a first-come, first-serve, and while-supplies-last basis. If you attempt to redeem Points for a Reward that is no longer available, Health Union will provide you with a Reward of equal or greater value. No credit, reversal, or refund of Points will be issued after Points have been redeemed.
Processing times may vary. Damaged, undeliverable, returned, missing, stolen, or unclaimed Rewards may be forfeited, and the Points will not be refunded.
Health Union makes no representations or warranties of any kind, express or implied, regarding any product or service received in connection with Health Union’s Rewards Program, including, but not limited to, any warranty of merchantability or fitness for a particular purpose. Health Union is not, and will not be, liable or responsible for the performance of, or for the failure of the performance of, any product or service for which Points, incentives, or rewards are redeemed. In addition, Health Union is not and will not be responsible or liable for any cost, damage, accident, delay, injury, loss, expense, or inconvenience that may arise in connection with the use of, or defect in, any product or service for which Points, incentives or rewards are redeemed. Health Union will not replace lost, stolen, misplaced, or damaged incentives or rewards.
Non-Transferable. Rewards Program Points are non-transferable, may not be bartered or sold, and are void if a transfer is attempted, and such Points and the associated User are not transferable upon death, as part of a domestic relations matter, or otherwise by operation of law.
Points. Points posted to your account do not expire unless the Points are forfeited or canceled due to a data deletion request. Health Union may limit, suspend, or terminate your ability to participate in the Rewards Program at its sole and absolute discretion and may void any Points, rewards, or potential rewards you may have earned or accumulated in a Rewards Program if we determine that you have not complied with these Terms or any Additional Terms applicable to such participation. We reserve the right to change, suspend, or cancel all or a portion of a Rewards Program, including any Points you may have accrued, at any time without prior notice. You agree to abide by the final and binding decisions of the Health Union regarding any Rewards Program and your participation in it.
You must redeem your Points before submitting your data deletion request to avoid total forfeiture of the entire account balance. To submit a data deletion request, please complete this form or email us at firstname.lastname@example.org.
Remedies. Except as expressly set forth in the Terms, the exercise by either party of any of its remedies under the Terms will be without prejudice to its other remedies available under contract, at law, in equity or otherwise.
Severability. Except as otherwise provided in the Terms, if an arbitrator or a court of competent jurisdiction finds any provision of the Terms to be invalid, void or unenforceable, in whole or in part, for any reason, the offending provision will be enforced to the maximum extent permissible and will not affect the validity or enforceability of the remaining provisions, which will remain in full force and effect.
California Residents. Pursuant to California Civil Code §1789.3, California residents are also entitled to the following specific consumer rights notice:
Complaints regarding the Services or requests to receive further information regarding the use of the Services may be sent to the above address or to email@example.com.
The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Boulevard, Suite N112, Sacramento, CA 95834 or by telephone at (916) 445-1245 or (800) 952-5210. Hearing-impaired persons may call TDD (800)-326-2297 or TDD (916)-928-1227, see www.dca.ca.gov for additional information.
Contact Us. If you have any questions or concerns, please contact Health Union at firstname.lastname@example.org. You can also write to us at
Attn: Legal Department
Health Union, LLC
1218 Chestnut St. 10th Fl.
Philadelphia, PA 19107
Copyright ©2018 Health Union, LLC. All rights reserved.